I do apologize for the issues users may have encountered over the last few days with support from Nicecoder. I have experienced this issue with my own server.
What happens is that somehow mail gets “stuck” in queue but yet the mailserver still allows a few emails through. It’s quite strange because for a few days you think things are still normal until you notice that only a very limited amount of people are actually responding to you.
I’d like to thank users again for their patience and say that I wish I could have spent more time on some issues but I needed to be blunt and to the point on many responses simply due to the volume of replies that I needed to make.
Perhaps incidents like this are a good thing. I believe in being as open as possible with business and telling users what is going on when something happens and keeping communication going with the customers.
I believe this is what IndexU users want and it’s what I try to give them to the best of my abilities. I think I did a good job of that today and will perhaps show John and Dody that I need another raise ;)
So to all the people who wished Dody, John and myself a happy new year and that I didn’t respond to, Happy New Year to you as well. I hope that like is kind to you all and business is even better.
